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Learn more about what we can do for your company

We have tried to make our website as informative and user friendly as possible, but we understand that sometimes you would prefer to speak to someone if you have an enquiry or a query. We offer a number of different ways for you to get in touch and we'd really like to hear from you.

Alternatively if you would like to request a call back, just complete the short form opposite and a member of our team will get back to you as soon as possible.

Contact Us Form


See Our Locations

Merseyside (head office)

Merseyside (head office)

Heatons Group Ltd
Unit 9, Plantation Road, Bromborough, Merseyside, CH62 3QG

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0151 649 6000

Vehicle Charging Available

Cheshire Office

Cheshire

Heatons Group Ltd
Unit 2, Newman Close, Congleton, Cheshire, CW12 4TR

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01625 618 182

Vehicle Charging Available

Cumbria Office

Cumbria

Heatons Group Ltd
14a Hartness Road, Gilwilly Ind. Estate, Penrith, Cumbria, CA11 9BD

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01768 890 440

Vehicle Charging Available

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Need Help? Get in touch with our expert team

Need Help? Get in touch with our business supplies team

Need Help? Get in touch with our office interiors team

Need Help? Get in touch with our design & print team

Need Help? Get in touch with our promotional gifts team

Need Help? Get in touch with our workwear & ppe team

Need Help? Get in touch with our facilities supplies team

  • General Enquiries
  • Business Supplies
  • Office Interiors
  • Design & Print
  • Promotional Gifts
  • Workwear & PPE
  • Facilities Supplies

frequently asked questions

Whether you're a new customer or a long-time user, this section is designed to provide you with quick reference guide to some of our frequently asked questions.

If you don't find what you're looking for, please don't hesitate to reach out to our support team.

Are you ISO accredited?

Yes, we are ISO9001, ISO14001, ISO45001 accredited. You can view our certification here.

What is your VAT number?

GB392408345

What is your company registration number?

Registered in England No. 1995153

I have only received part of my delivery, where is the rest?

Please double check your delivery note, as the missing items may due to follow on. You can also check the progress of your order, line by line, when logged in online, within your dashboard.

If you're confident you're missing a product that should have been delivered, contact our customer services team - You can email us on sales@heatons.net or call on 0333 999 0000.

What if I want to return a product?

You are free to return any stationery item, in its original, unmarked, undamaged packaging, within 10 days of delivery. Contact customer services at sales@heatons.net or call 0333 999 0000 arrange for the goods to be returned.

Certain products may be subject to additional returns conditions beyond those already in force.

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