Products & Services Why Heatons? Hi, Customer

proactive account management

your business is
our business

It’s our people who set us apart from the competition. Professional and experienced, our dedicated account managers are there to help whenever you need them, your account manager will schedule regular review meetings, help with sourcing products, keep you updated with special offers and new services, as well as acting as a liaison between each of our dedicated departments.

the bigger picture

It can be easy to get stuck in the day-to-day detail, not able to see the wood for the trees but effective account management means taking a step back to analyse what is going on that could affect you and your business in the future to stay ahead of the game.

Your account manager is your secret weapon who will help with proactive measures rather than reactive responses, predicting your needs and providing outstanding service, simplifying processes to save your business time and resources.

We care about our customers and build strong, lasting relationships to deliver the best results possible, acting as an extension of your team, responding to your requirements quickly but more importantly, effectively. We listen to what is important to you and ensure we give you the level of service and results you’re looking for.

Find Out More apply for an account

Speedy Freight Rebrand

We were delighted to work on an exciting project with Speedy Freight, to launch their new branding to franchisees and customers throughout the UK.

We worked with the Speedy Freight team to create a bespoke content management system, allowing a range of pre-approved products to be customised and ordered by different sites, whilst maintaining brand consistency. The products range from business cards and promotional gifts, through to exhibition stands, marketing collateral and a new uniform for office staff and delivery drivers.

“Heatons really are an extension of our team, I don’t know where we’d be without them.

Our Account Manager has been fantastic, they react quickly and are proactive, dealing with our requests on the day, absolutely brilliant at keeping in touch.” - Speedy Freight